Questions

Can I get airport transfers? Your Aurora Package includes airport transfers, city tour, on-site aurora viewing and premium accommodations. Your experience with us is much more relaxing and spacious than staying in a downtown hotel. If you do not book an aurora package, you can also book the airport transfers separately.

Will I see northern lights?  We have a lovely dark sky with no nearby yard lights… so if there are northern lights visible, you will get a broad and glorious view of them. Unlike some aurora tours, you can watch for lights on our property for up to 12 hours per night in winter. Northern lights are visible between mid August and mid April when sky conditions allow for viewing.

How do I photograph northern lights?  We recommend guests bring a DSLR camera, set the shutter speed for a 15-20 second exposure, set your ISO for 400-800, and your aperture as low as possible. We have tripods available for rent on site.

Is breakfast included? Do you have a restaurant? Guests can choose to pre-order meals at this link: https://www.surveymonkey.com/s/SundogMenu or bring groceries to their fully equipped kitchens. On arrival, we provide a complimentary welcome basket with snacks.

Is my cottage comfortable? Unlike some Yukon accommodations, your cottage has a private bathroom with full bath. We have 24-hour staff available.

Is there wi-fi access? You can access free internet in the Sunroom at any time. We ask for quiet voices after 10pm.

Is the hot tub and sauna open all night? We do not close the hot tub or sauna but ask for quiet voices after 10pm since there may be guests staying in the Raven’s Nest above the hot tub area.

Sounds great but what can I do while I’m there? Many guests are happy to book tours like dogsledding, snowmobiling, and ice fishing in winter. Some are content to do very little except stare at the mountains! We have a range of options available on-site: hot tub, sauna, walking trails, board games in the Sunroom, books that you are welcome to take home, wildlife watching (we regularly see deer, foxes, geese, swans and many birds. We occasionally see moose, elk and coyotes in the area as well). Other day tours include city tours, horseback riding, fishing, museum and cultural attractions and more. Nearby attractions include the Yukon Wildlife Preserve, Bean North café, Takhini Hot Springs, and other options.

Can I bring my pet? Pets are welcome if they are well-trained and pose no threat to other guests. They must be leashed on walks and are subject to a pet charge of $15 per night to a maximum of $30 per stay, as well as a credit card authorization to help defray costs from any unexpected damage caused by the pet.

Are you kid-friendly? Children are welcome and many enjoy playing outside in the woods or sandbox area. Parents must supervise their children at all times. Board games are found in the Sunroom and children are welcome to use the hot tub and sauna under adult supervision.

Do I have to bring my own sleeping bag, towels or dishes?  No, our cottages are well equipped with bed linens, towels and basic kitchen supplies, as well as appliances and satellite TV. You can also let us know if you’ve forgotten something as we’re happy to try to help find a solution.

Can I just come for a weekend or short getaway?   Yes, you are welcome to book a cottage anytime, depending on our availability.

Can I have a campfire? Winter guests can light a fire near Aurora and Borealis, our two aurora viewing centres. Summer guests need to check with us before using one of the fire pits, as there may be safety concerns that need to be addressed first (water supply, forest fire status, etc).

Is it wheelchair accessible? Sundog Retreat is making every effort to be wheelchair friendly. The bathroom in the Studio is accessible and the Cranberry cabin is designed to be accessible for common wheelchairs (some motorized wheelchairs may not fit easily). Because of the layout of the property we are not particularly well suited for those with mobility difficulties but we make genuine attempts to be accommodating.

Is there a minimum stay requirement? People who come as independent travellers in their own vehicles can stay for as little as one night, but we know you’ll want to stay longer!

Do you have a liquor license? No, we do not serve alcohol. Guests who stay overnight in a cottage are welcome to bring their own alcohol for responsible consumption that does not interfere with the experience of other guests.

Is Sundog Retreat a religious place? No, we are not affiliated with any religion. While many people respond to the spiritual energy in the land and the physical arrangement of our buildings, we make no attempt to convert anyone to anything! The spaces have been appreciated by people who have taken part in ceremonies reflecting Buddhist, First Nation, Christian, yoga and other traditions. Our Wellness Room is used for exercise and yoga.

Can I have a wedding here? We have a policy that requires weddings to be kept to a maximum of 50 people and all the cabins be rented for a minimum of two nights. This allows for privacy for the wedding (with no other guests on site) and lets us help you create an unforgettable environment.